Patient Engagement
Patient-facing solution along the patient journey
- Categories: Design,UX,Digital Health
- Year: 2018-2019
-
Keywords:patient engagement, patient experience, preventive care
Patient Engagement
Supporting patients along their journey while receiving care is an underserved aspect of healthcare. While there are several dedicated solutions for e.g. communicating with a care team, looking up medical terms, receiving lab results, etc., there are only a few attempts that address the overall patient journey and how patients can engage along that in their care decisions, access to medical records and lab results, sharing information, creating a care circle and interacting with them.
Design
Taking a fresh look at the needs and painpoints of patients, a new set of designs were created from the ground up, abandoning entirely the previous implementation. Simplicity, clarity, minimal number of choices per view, large sleek elements, and easy-to-understand visual guidance were the guiding principles in the process.
